FAQ
ACCOUNT:
ACCOUNT:
Is it possible to use the app without creating an account?
Sorry, it's not possible. In order to offer our clients a better service we need you to create an account.
Forgot my password. What can I do?
You can restore the password through the email associated with your Party Play account.
USE OF THE APP:
How many devices can be connected to the same playlist?
It all depends on your WIFI connection.
I have no WIFI, what should I do to use the app?
If you are out of home or simply don't want to use WIFI, just turn your phone into a hotspot and ask your friends to join it.
Is it possible to connect phone to speakers or TV to listen to the playlist?
It sure is. Want to get louder? Connect your phone to your speakers and get the party started.
What happens to the playlist if the host has to leave the party?
If host leaves the party, party is over. If guests want to continue partying, they will need to create a new playlist.
What happens to the playlist if a guest leaves the party?
The playlist will continue the same and all of the guests songs will remain at the playlist.
I want to add more than one song to the playlist. Is it possible?
Every time you want to add a song you will need to tap "add" button and chose the song you want to have in the playlist.
I've added a 13 minute song and it wont allow me. Why is that?
The host decides the maximum acceptable length of the songs in the settings of the party. If your song is longer, you won't be able to add it at least he(she) changes this parameter. he(she) has to change it on his/her device.
What are the "DROPS" for?
Drops are used to raise your song in a queue on one position. You will see the drops when you swipe right in the songs you have added. Just press it and your song will move up one position in playlist. When you run out of drops, you can buy more from the Menu.
How do I get more drops?
When you run out of drops, you can buy more from the Menu or get some free for inviting your friends to download the App.
I want to boost my song to the next position but it doesn't work.
If you don't have any drops left, you will need to buy more to boost your song. In case you do have enough drops but song doesn't move, it might be because it has the highest available position in the queue.
Can I block someone's song in the playlist?
No, you can't. It wouldn't be fair!
SUPPLIERS
I don't have Spotify premium. Can I use the app?
Yes, you can. You can use music stored on your device or use your Apple music account. If the host has Spotify Premium there will be no problem.
Can I play Youtube videos on the app?
We are sorry, but you can't play videos on the app.
If the host has Iphone, can I add music with my Android device?
Yes you can. It's a cross platform app. Both IOs and Android can be used.
I don't have Spotify premium. Can I use the app?
Yes, you can. You can use music stored on your device or use your Apple music account. If the host has Spotify Premium there will be no problem.
Can I play Youtube videos on the app?
We are sorry, but you can't play videos on the app.
If the host has Iphone, can I add music with my Android device?
Yes you can. It's a cross platform app. Both IOs and Android can be used.